RETURNS

All goods may be returned to BestStuff for a period of up to 30 days of their receipt for a full refund if you are not completely satisfied. 30 Day Returns are free within the UK. This promise is upon condition that the goods are complete, have been used solely in accordance with the manufacturer’s instruction literature, that the goods have not been subject to misuse or accident or been modified or repaired by anyone other than an employee or authorised agent of BestStuff. Please use the returns procedure in your account.


Information :

Anything you buy from us is guaranteed for at least one year (sometimes more), and everything carries a 30 day no quibble return option. If you have a problem using anything that you buy from us we will be pleased to advise you via e-mail. Because we only sell a select number of goods, we are quite knowledgeable about them and will do our best to help you. We will also put you in touch with the manufacturer if that will help.

We do not repair goods ourselves (with a few exceptions). We do not recommend any particular repair agent or company. We do not sell any extended warranty as we do not regard them as good value. If you want to take out an extended warranty we suggest you contact your insurance company. The product’s manufacturer will usually be able to advise you about repairs.

Your privacy is very important to us, we need you to feel that you can trust us. Our server uses very strong industrial encryption. Access to our customer file is restricted to two members of staff only. We promise never to sell, trade or in any way pass on any personal details about our customers to anyone ever. We promise that our site will never use tracking cookies except the non intrusive cookies that are essential to make the shopping cart system work. For our full privacy policy please click here.

You are protected by the law. None of your legal rights are affected in any way by any of the above.